The Ritz-Carlton, Hong Kong, Hong Kong - Reviews, Room Options & Prices 2025

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About the Hotel

International Commerce Centre, 1 Austin Road West,, Hong Kong, China

Perfect

9.4

9.9

/10

4.9

4.7

“The hotel's location offers amazing views of Hong Kong's skyline.”view full review

Location

Positioned atop the International Commerce Centre, The Ritz-Carlton, Hong Kong is the highest hotel in the world, spanning the 102nd to 118th floors. Guests have easy access to the Elements Shopping Mall, featuring luxury brands, diverse dining options, and a movie theatre. The hotel is a ten-minute ride to Hong Kong Island's Central business district via the Mass Transit Railway.

Rooms

All accommodations in the hotel offer spectacular views of either the Hong Kong city skyline or Victoria Harbour from 490 meters above sea level. Guests can choose from a variety of rooms and suites, each designed with sophisticated amenities. The panoramic vistas create a visually stunning backdrop for each stay.

Dining

The hotel offers a selection of exceptional dining venues, including MICHELIN-starred restaurants. Guests can enjoy refined Cantonese dishes at Tin Lung Heen or Italian fine dining at Tosca di Angelo, both featuring breathtaking views. For casual dining, Café 103 provides buffet options highlighting local and international cuisine.

Wellness

The Ritz-Carlton Spa, Hong Kong offers a range of luxurious treatments that combine advanced skincare technologies with traditional massage methods. Located on the hotel's top floors, the spa provides a serene environment elevated above the bustling city. Guests have the option to enhance their wellness with views that complement their relaxation experience.

Meetings and Events

The hotel's extensive event space is designed to accommodate various types of gatherings, featuring dedicated planners and audiovisual experts. With multiple meeting rooms perched high above the city, guests can benefit from unique settings for seminars and conferences. A talented culinary team is available for customized catering to complement any event.

Highlights

Location: Positioned atop the International Commerce Centre

Rooms: Spectacular views of Hong Kong skyline

Dining: MICHELIN-starred Tin Lung Heen and Tosca di Angelo

Wellness: The Ritz-Carlton Spa offering luxurious treatments

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Grand Victoria Harbour King Bed

2 persons

65 m²

1 King-size bed

Shower

Coffee machine

room details

Deluxe Seaview King Room

2 persons

50 m²

1 King-size bed

Shower

Coffee machine

room details

Deluxe King Room

2 persons

50 m²

1 King-size bed

Shower

Coffee machine

room details

Deluxe Victoria Harbour King Room

2 persons

50 m²

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Hong Kong 2.0 km

Airports

Hong Kong H K Heliport (HHP) 7.0 km

Macau (XZM) 80.2 km

Train

MTR Kowloon Station200 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Lovely Swimming Experience

“The swimming pool at The Ritz-Carlton, Hong Kong is simply amazing. Located on the 118th floor, it is touted as the highest pool in the world. During my stay, I was impressed by the thoughtful amenities hooked us up with, such as cakes, champagne, and juice to celebrate a special occasion. The ambience was perfect, and I loved that there were four distinct pools, each offering different views and designs, made every dip a new experience.” view full review

Luxurious Room with Fine Views

“Upon entering my Harbour View room, I was blown away by the thoughtful decorations that welcomed us, including personalized touches, made me feel cherished. The room was not only immaculate but also thoughtfully designed, featuring large windows that allowed me to indulge in the magnificent view of Victoria Harbour every moment of my stay. It truly was like a luxurious retreat, and every corner was pristine and comfortable.” view full review

Exquisite Culinary Delights

“Dining at The Ritz-Carlton was a culinary journey like no other. Each breakfast at the rooftop restaurant hooked us up with not just delicious options but also unbeatable views of the skyline and harbour. I particularly enjoyed the wide variety of delicacies that catered to different tastes. Chef Kael in the Club Lounge amazed me by whipping up special dishes like authentic Singaporean Laksa that was surprisingly rich in flavor and authenticity.” view full review

Cute Little Guests

“The Ritz-Carlton truly excels in making family stays nice. My sons were treated with thoughtful gifts, made their stay exciting. The attentiveness displayed by the team towards children, evident through the special surprises and activities hooked us up with, made my kids feel valued and engaged throughout our visit. Knowing there were options tailored for younger guests added to our enjoyable family experience.” view full review

General

No smoking on site
Free Wi-Fi
On-site car park
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Sports trainer

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Rooftop pool
Indoor swimming pool
Sun loungers
Night club
Entertainment
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

International Commerce Centre, 1 Austin Road West,, Hong Kong, China

Map view

International Commerce Centre, 1 Austin Road West,, Hong Kong, China

City landmarks

Landmark

Victoria Peak

3.4 km

Landmark

Man Mo Temple

2.4 km

Park

Kowloon Park

2.2 km

Church

Victoria Harbour

2.1 km

Landmark

Hong Kong Skyline

2.9 km

Museum

Hong Kong Museum of History

3.1 km

Landmark

Avenue of Stars

3.1 km

Landmark

The Cenotaph

2.4 km

Museum

Hong Kong Science Museum

2.8 km

Landmark

Jade Market

1.9 km

Square

Statue Square

2.5 km

Garden

Tin Hau Temple

2.2 km

Shopping Area

Harbour City

2.2 km

Landmark

Tea House Theatre

750 m

Landmark

Hong Kong Space Museum

2.8 km

Park

Hong Kong Observation Wheel

2.0 km

Market

Ladies Market

3.1 km

Landmark

International Commerce Centre

1.8 km

Museum

Hong Kong Heritage Discovery Centre

2.4 km

Landmark

Hong Kong International Hobby and Toy Museum

2.1 km

Landmark

Tsim Sha Tsui Promenade

2.9 km

Landmark

West Kowloon

1.1 km

Mosque

Kowloon Mosque and Islamic Centre

2.5 km

Shopping Area

iSQUARE

2.7 km

Shopping Area

1881 Heritage

2.7 km

Mall

China Hong Kong City

2.0 km

Bus Station

Tsim Sha Tsui East Waterfront Podium Garden

3.1 km

Shopping Area

The One

2.5 km

Nearby

International Commerce Centre (ICC)

Sky 100 Hong Kong Observation Deck

150 m

Shopping Area

Elements Hong Kong

460 m

Restaurants

Ozone

150 m

No.1 Austin Road West International Commerce Centre,

Tin Lung Heen

150 m

1 Austin Road West 102/F

The Lounge & Bar

150 m

1 Austin Road West 102/F

Cafe 103

150 m

1 Austin Road West International Commerce Centre,

The Sky Boss

160 m

Shop B2

Dragon Seal Restaurant and Bar

150 m

101/F

RyuGin

150 m

101/F

Holly Brown Coffee Roasters

0 m

Shop B

Reviews and Ratings

Feedback from previous guests about their experience.

Steven

United States, December 2024

7.4/10

My stay at The Ritz-Carlton, Hong Kong was filled with very nice highs and a few lows. The views were absolutely stunning, especially from my corner room on the 117th floor, and the staff were overwhelmingly friendly and attentive. But there were a few hiccups, like the long elevator waits and the mediocre breakfast buffet that didn't meet my expectations for a luxury hotel. Overall, I would recommend it for the views and service, but there's room for improvement in some areas.

Rooms

9.0

My Deluxe Victoria Harbor King Room was spacious, beautifully designed, and offered magnificent views. I loved the separate bath and shower areas, which added a nice touch to the luxurious vibe.

Service

8.0

The staff were incredibly polite and attentive, offering small personal touches that made me feel valued. However, check-in lacked the usual escort to my room, which was disappointing for a hotel of this caliber.

Location

7.0

The hotel's location on top of a shopping center was perfect for convenience, but getting there wasn't always easy due to unclear signage from the Elements mall.

Dining

6.0

While I had a good Dim Sum experience thanks to the concierge's efforts, the breakfast buffet left much to be desired. The food quality didn't match the hotel's luxurious reputation.

Facilities

8.0

The pool on the 118th floor was a standout, offering amazing views and a unique experience. However, long waits for the elevator were often frustrating as it became crowded with other visitors.

George

United States, December 2024

5.4/10

I had an absolutely very nice stay at The Ritz-Carlton, Hong Kong. From the jaw-dropping views of Victoria Harbour to the superb service from the staff, every moment was truly special. However, I was slightly disappointed with the breakfast buffet selection, which didn't quite meet the five-star expectations. Overall, this hotel has set a high bar for luxury stays.

Rooms

9.0

I stayed in a Deluxe Victoria Harbor King Room, which was spacious and beautifully designed. The separate bath tub and shower setup was a nice touch, making it feel luxurious. The bed was super comfy, too!

Service

10.0

The service was great, with every staff member going above and beyond to ensure I had a nice experience. They even surprised me with a birthday cake and room decor; the attention to detail was impressive.

Location

10.0

The location is perfect, right by the Kowloon MTR station and with stunning panoramic views from the 118th-floor pool. It felt safe and was super convenient for accessing the rest of the city.

Dining

8.0

Dining here was a highlight for sure. All the meals were delicious, and the restaurants offered amazing views. However, the breakfast buffet could use a bit of improvement; I was expecting more variety, especially with Hong Kong's famous dim sum.

Facilities

9.0

The facilities were fantastic, especially the pool on the 118th floor where I could swim with a view that felt straight out of a movie. The club lounge was lovely, but I wish there had been more food options available during breakfast.

Scott

United States, December 2024

6.8/10

I thoroughly enjoyed my stay at The Ritz-Carlton, Hong Kong. The room offered amazing views of Victoria Harbour, creating a peaceful sanctuary amidst the city's chaos. However, I did experience some inconsistency with room cleanliness, which was disappointing given the hotel's reputation for luxury.

Rooms

6.0

The room featured a stunning view of the harbor and was well-appointed with top-of-the-line amenities. Unfortunately, I encountered some cleanliness issues that detracted from the overall experience.

Service

8.0

Service was generally friendly and attentive, with staff like Anthony, Ruben, and Jacqueline going above and beyond to ensure a pleasant stay. However, there were moments where the service fell short, particularly in the Club Lounge.

Location

8.0

The location atop a shopping mall was convenient for shopping and transportation links, making it easy to explore Hong Kong. However, being in a somewhat isolated area did limit my immediate options.

Dining

7.0

Dining options like Tin Lung Heen delivered an very nice culinary experience, though I found the breakfast offerings lacking in variety and taste. My visit to the Ozone bar was a highlight, with its stunning views and delicious drinks.

Facilities

7.0

Facilities included a fantastic fitness center and a beautiful indoor pool, though I felt the pool area could use a refresh. Room service and housekeeping were generally good, but some amenities were expected and not provided.

Robert

United States, November 2024

6.6/10

My stay at The Ritz-Carlton Hong Kong was a mix of highs and lows. While I was impressed by the stunning views and spacious room, I was let down by the cleanliness and service inconsistencies. The experience overall had moments of luxury but also several missteps that took away from the elegance I expected.

Rooms

5.0

I stayed in a Premier Executive Suite with a amazing view of Victoria Harbour. The room itself was well-appointed with a large tub, great closet space, and some modern amenities. However, I encountered cleanliness issues with hair and dust in unexpected places, which was disappointing.

Service

5.0

The service was hit or miss. At times, staff were attentive, but other moments felt neglectful, especially in the Club Lounge where I often had to chase down service. My experience at the spa was particularly lacking, with a massage that did not meet my expectations.

Location

9.0

The hotel's location in the International Commerce Centre is incredibly convenient. It's close to the Kowloon MTR station and connected to the Elements mall, making it easy to explore the area. Plus, the views from the higher floors are nothing short of lovely.

Dining

6.0

While some aspects of dining were enjoyable, like the offerings at Tin Lung Heen, the breakfast at the main dining area left a lot to be desired. I found it lacking in quality and variety compared to other 5-star experiences in Hong Kong.

Facilities

6.0

The hotel amenities were generally good, with a nice gym and an inviting spa. However, the convenience of certain facilities, like HDMI connections in the room, was hampered by short cables that made it frustrating to use tech in my suite.

Frank

United States, November 2024

6.0/10

I had an very nice stay at The Ritz-Carlton Hong Kong. From the moment I arrived, the staff made me feel like a VIP, offering perfect service that truly stood out. The views from my room were amazing, providing a perfect backdrop for a luxurious experience. However, the location isn't ideal for walking to attractions, which might be a downside for some travelers.

Rooms

10.0

My room on the 112th floor was stunning with amazing views of the harbor. The marble bathroom was a highlight, complete with a TV embedded in the mirror. The luxurious furnishings and attention to detail made my stay feel extra special.

Service

10.0

The service was really good, with staff recognizing me by name and anticipating my needs. Concierge Emily Chui provided personalized assistance, and every interaction was warm and welcoming. The team's attention to detail and willingness to go above and beyond is what truly defined my experience here.

Location

8.0

While some may find the location not ideal, I appreciated that it offered stunning city views and was just a short ride away from key attractions. The proximity to the MTR made getting around easy, though stepping outside the hotel requires a taxi or limo service.

Dining

10.0

The dining experience was superb, especially in the Club Lounge, where I enjoyed a variety of Asian and Western dishes all day. The service was great, and the free-flowing champagne made it even more good.

Facilities

9.0

The facilities were luxurious, with an very nice infinity pool on the 118th floor and a lovely spa. Everything was clean and well-maintained, which elevated my entire experience at the hotel.